Privacy Policy

1. Information We Collect

When you request a quote or contact Volta Digital Agency via our website form, we collect the details you voluntarily submit: your name, business email address, phone number, service interests, and message contents.

We do not sell, rent, or trade your personal or contact information with third-party advertisers.

2. How We Use Your Information

We use the information collected strictly for legitimate business purposes:

• Responding to your project enquiries and requests for proposals
• Scheduling discovery calls and consultations
• Preparing statements of work and milestone invoices
• Providing technical support and updates regarding your website services

3. Data Storage and Security

Lead information is stored in secure, private PostgreSQL databases protected by container network isolation, strong passwords, and encrypted connections. We implement industry-standard security measures to prevent unauthorized data access, disclosure, or alteration.

4. Cookies and Analytics

Our marketing website uses minimal, privacy-friendly analytics cookies strictly to monitor aggregate website performance, server response times, and page load speeds. We do not engage in invasive cross-site user tracking or third-party behavioral profiling.

5. Kenya Data Protection Act & Your Rights

We operate in full compliance with the Kenya Data Protection Act, 2019 (KDPA). You can request access to, correction of, or permanent deletion of your submitted contact details at any time by emailing us at [email protected]. We process all data deletion requests within 5 business days.